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07/03/2024 – Webinar: Success Strategies for Small Practices

missed webinar

Our webinar – Success Strategies for Small Practices – was born as a request of small practices asking for greater education, specifically relating to concerns they faced when performing their professional services. In this focused webinar, informed by Planned Cover’s Senior Risk Manager – Felicity Dixon and Focus Underwriting’s Claims Manager – Karen Wong, will share their insights into the common claims made against small practices, and the issues for consideration in order to reduce the instances of claims. The webinar will delve into issues around which terms to use, scopes and partial services, resourcing, managing clients’ expectations, and practical risk management strategies to protect your practice, particularly when difficulties arise with the project.

This webinar is an absolute MUST for small practices.

  • Event Information:


    Thursday 7 March 2024


    1.00pm – 2.00pm (AEDT)


    General Admission: $80

    (Special prices for Planned Cover clients and informed mailing list using your discount code.)


    1 formal hour

Learning Objectives

Following completion of this webinar, you will have gained:

  • a greater understanding of what contract to use for the engagement of your services and working on your own terms and scope;
  • insight into some of the industry trends in claims being brought against small practices in recent years;
  • improved knowledge on ways to manage client expectations and problems throughout the project including the client’s budget, costs of construction and resourcing; and
  • strategies on how to proactively protect your practice to avoid claims.

Units of Competency / Performance Criteria (as per the National Standard of Competency for Architects 2021)
PC 1, PC 5, PC 6, PC 16, PC 20, PC 21, PC 47